Privacy Policy

🔒 Privacy Policy

At XOD Brakes (www.xodbrakes.com), operated officially by Shenzhen Honglan E-commerce Co., Ltd., your data privacy is our absolute priority.

This Privacy Policy describes how your personal information is securely collected, used, and protected when you visit or make a purchase from our store.

1️⃣ Information We Collect

When you interact with our storefront, we gather certain parameters to guarantee a stable checkout workflow:

• 📱 Device Data: Automatically tracks your web browser type, live IP address, local time zone, and essential site cookies.
• 🛒 Order Data: Safely collects your full name, billing address, shipping destination, encrypted payment details, email, and contact number during checkouts.

2️⃣ How We Use Your Information

We utilize the gathered customer logs primarily to fulfill international purchase intents and maintain secure system operations:

• 📦 🛠️ Managing order statuses, dispatch updates, and answering direct customer care tickets.
• 🛑 🛡️ Screening ongoing database activities for potential financial risks, bot intrusions, or chargeback fraud.
• ✉️ 🚀 Providing optimized catalog updates or tailored promotional alerts in complete alignment with your verified user choices.

3️⃣ Sharing Your Personal Information

We partner exclusively with verified third-party technical solutions to handle data parameters efficiently:

• 🤝 Platform & Logistics: We utilize Shoplazza as our secure e-commerce engine, and share shipping addresses with regional couriers for doorstep package fulfillment.
• ⚖️ Legal Mandates: Data may be shared to respond to verified subpoenas, official court search warrants, or protecting local consumer safety rules.

🍪 4️⃣ Cookies & Tracking Technologies

• 🍪 Small tracking cookies preserve your cart items and record anonymous navigation preferences.
• ⚙️ Users can configure internet browsers to reject or block cookie entries, though certain store segments may adjust accordingly.

⚖️ 5️⃣ Your Global Rights (GDPR & CCPA)

• 🇪🇺 European Economic Area (EEA) and California residents hold absolute legal rights to access personal log records.
• ⚙️ Customers can request complete data rectifications, updates, or total account record removals at any time by connecting with our privacy desk.

💾 6️⃣ Data Retention Parameters

• 📁 Basic purchase history files remain recorded within our merchant database to process warranties unless a formal erasure request is issued.