Shipping Policy

✈️ Global Shipping Policy

Fast, reliable, and transparent global logistics fulfillment backed by Shenzhen Honglan E-commerce Co., Ltd.

📍 Global Coverage: We ship to major international destinations, excluding restricted remote postal zones.
📦 Zero Hidden Fees: Standard international shipping fees are already fully included in our displayed retail prices.
💳 Duties & VAT: All displayed items are final prices for customers within our main supported regions (including the United States and Europe). No additional import duties or destination taxes will be collected upon arrival.

⚙️ Handling Time: 1 – 2 business days (excluding weekends and regional holidays).
📦 Direct Dispatch: Parcels are securely packed and dispatched straight from our verified supplier's distribution networks within 24 operational hours.
🚚 Transit Time: 6 – 10 business days to arrive at your designated delivery address under normal customs conditions.
🚀 Total Delivery Window: Standard orders will be successfully delivered within 7 – 12 business days globally.
⏳ Backorder Exceptions: If certain heavy-duty brake components are temporarily out of stock, please allow an extra 10 – 14 business days for special manufacturer production run preparation.

Once your high-performance parts leave our fulfillment centers, tracking info is generated immediately:

🔐 Account Dashboard: Log into your store account, enter "Order Details", and view your synchronized tracking codes.
🌐 Tracking Portal: Copy your specialized carrier tracking ID and look up real-time delivery milestones directly through our website tracking page or universal carrier portals.

💬 Dedicated Support: Our logistics desk guarantees replies within 24 hours. Contact us at service@xodbrakes.com.
⚠️ Force Majeure Delays: Peak seasonal demands (e.g., Black Friday, Christmas), extreme weather shifts, or unexpected local customs clearances may delay transit. We appreciate your patience and understanding.
🛡️ Premium Protection Cover: If you purchased our custom shipping protection at checkout and your parcel gets lost or damaged, please tap our official Shipping Protection Claim Guide for instant claim setup.